Shipping policy

Shipping Policy

Last updated: October 21, 2026

Thank you for shopping with us! We aim to provide a smooth and reliable shopping experience.

1. Order Processing

Orders are processed after payment has been confirmed.

Please allow 1–3 business days for order processing before shipment. Processing times may vary during holidays, promotional periods, or other busy seasons.

You will receive an order confirmation after your purchase.

2. Shipping Rates

Shipping costs are calculated and displayed at checkout before you complete your purchase.

The available shipping methods and rates may vary depending on your delivery address, order details, and shipping service.

3. Estimated Delivery Times

Delivery times depend on the shipping method, destination, and carrier.

Estimated delivery times, where available, will be displayed at checkout or provided after your order has been shipped.

Please note that delivery estimates are not guaranteed. Delays may occur due to weather, customs processing, carrier operations, holidays, or other circumstances beyond our control.

4. Order Tracking

Tracking information will be provided when available.

Please allow some time for tracking information to update after your order has shipped.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us with your order number.

We will review the shipping information and assist you in checking the status of your order.

7. Damaged or Defective Items

If your item arrives damaged or defective, please contact us with your order number and clear photos or a video showing the issue.

After reviewing your request, we may arrange a replacement at no additional cost.

8. Customs, Duties, and Taxes

Depending on the shipping route and applicable regulations, additional customs duties, import taxes, or other charges may apply.

Any applicable charges will be handled in accordance with the relevant laws and shipping arrangements.

9. Contact Us

If you have questions about shipping or your order, please contact us through the contact page on our online store.